Wayfair CEO addresses major customer concern after startling loss

The home goods retailer recently suffered from a major shift in customer behavior.

May 3, 2025 - 15:24
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Wayfair CEO addresses major customer concern after startling loss

As many consumers tighten their spending due to concerns about the economy, some retailers are starting to see their profits decrease. Wayfair (W) , which is famous for selling home goods online, did see a spike in its revenue; however, it suffered a major loss from a concerning change in customer behavior.

In Wayfair’s first-quarter earnings report for 2025, it revealed that it generated $2.4 billion in U.S. net revenue during the quarter, which is 1.6% higher than what it earned during the same quarter last year.