Wayfair CEO addresses major customer concern after startling loss
The home goods retailer recently suffered from a major shift in customer behavior.

As many consumers tighten their spending due to concerns about the economy, some retailers are starting to see their profits decrease. Wayfair (W) , which is famous for selling home goods online, did see a spike in its revenue; however, it suffered a major loss from a concerning change in customer behavior.
In Wayfair’s first-quarter earnings report for 2025, it revealed that it generated $2.4 billion in U.S. net revenue during the quarter, which is 1.6% higher than what it earned during the same quarter last year.