Papa Johns struggles to recover from concerning customer behavior

The pizza chain is continuing to suffer from an alarming consumer trend.

May 8, 2025 - 23:12
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Papa Johns struggles to recover from concerning customer behavior

Like many other pizza chains across the country, Papa Johns  (PZZA) is struggling to recover from a stubborn consumer trend that is harming its sales. In an effort to reverse this trend, its CEO has unveiled an ambitious plan to win back customers.

In the pizza chain’s first-quarter earnings report for 2025, Papa Johns revealed that its total revenues increased by about 1% year-over-year. However, its comparable sales in the U.S. declined by 3% year-over-year, despite opening 18 new restaurant locations in the region during the quarter.