Verizon suffers major loss as customers switch gears
The phone carrier is facing the consequences of recent changes.

Verizon (VZ) ruffled a few feathers at the beginning of this year when it decided to continue down the path of hiking prices for its mobile services.
Shortly after ringing in the new year, Verizon announced in January that it was raising the monthly prices of its myPlan and New Verizon Plan wireless accounts due to “rising operational costs.”