Struggling bank closing dozens of local branches
The chain has made the tough call to get smaller, at least from a brick-and-mortar bank point of view,
The very idea of a bank branch seems anachronistic. It’s easy to see why retailers that sell physical goods still have a brick-and-mortar presence.
Yes, you can buy clothes online, but most people want to try them on or at least see them. The same goes for things like furniture.
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It almost seems ridiculous to buy a couch or a mattress from a website. Software may allow you to see what the piece looks like in your room, but it can’t tell you what it feels like to sleep on it.
And while technically, most furniture and mattresses purchased online can be returned, that’s a giant hassle. It’s sort of a pain to return a sweatshirt, let alone something that requires multiple people to move it.
There’s very little a bank does that should require an actual visit. You can transfer money, deposit checks, and send a wire transfer online or through the bank’s app in most cases.
Visiting a physical branch feels like something you would do if you want to collect $2 bills to be a clever tipper or to cash in the change jar you inherited when your grandparents died.
