Macy’s CEO warns customers of a harsh change in stores
The mall retail giant has bad news for customers.
Macy’s (M) , which owns Bloomingdale's and Bluemercury, is one of the few nostalgic mall retail giants that survived the Covid pandemic, a period that caused several retailers to either file for bankruptcy or go out of business. After surviving the pandemic, Macy’s is now battling a startling shift in customer behavior.
In Macy’s first-quarter earnings report for 2025, it revealed that its comparable store sales declined by 2% year-over-year during the quarter.
