Costco members angry over very personal product change
Customers insist Costco just dropped the ball on an essential item.
If someone were to ask you to hand over $5 to walk into a supermarket for groceries, would you agree to pay an entrance fee? Or would you look the gatekeeper in the eye, mutter “no thanks,” and head to a different store?
Chances are, you’d do the latter.
Yet when it comes to Costco, consumers are more than willing to open their wallets and pay an annual fee for a membership.
