Americans agree on worst airline (and it's not the one you think)
It isn't typically the top choice of customers who prioritize a pleasant flying experience.
U.S. airlines did something pretty unimpressive in 2024, and if you've flown recently, you won't be surprised when you hear what it was.
For the fourth time in the past five years, the number of complaints about airlines lodged with the Department of Transportation hit a new record. In total, 66,675 flyers were mad enough to figure out how to reach out to the DOT to make a complaint about their flying experience — and you know you must be making people pretty angry to make that happen.
