Verizon announces alarming plan to prevent more angry customers
The phone carrier has made a risky move to fix a frustrating issue.

Verizon (VZ) had a rough start to 2025 — many customers made the harsh decision to cut ties with the company after it implemented a series of price increases.
In Verizon’s first-quarter earnings report for 2025, it revealed that it faced a net loss of 289,000 total postpaid phone customers. This loss matches Verizon’s “worst result on record,” according to analysts at New Street Research.