Verizon announces alarming plan to prevent more angry customers

The phone carrier has made a risky move to fix a frustrating issue.

Jun 26, 2025 - 14:44
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Verizon announces alarming plan to prevent more angry customers

Verizon (VZ) had a rough start to 2025 — many customers made the harsh decision to cut ties with the company after it implemented a series of price increases.

In Verizon’s first-quarter earnings report for 2025, it revealed that it faced a net loss of 289,000 total postpaid phone customers. This loss matches Verizon’s “worst result on record,” according to analysts at New Street Research.