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From Email Overload to Efficiency: A Transformer-Based LLM Solution for SAS Tech Support
SAS's Ann Kuo walks you through how SAS Tech Support developed an email classifier to clean up spam and misaddressed emails using SAS Viya's NLP-based text classifier The post From Email Overload to Efficiency: A Transformer-Based LLM Solution for SAS Tech Support appeared first on SAS Blogs.
SAS's Ann Kuo walks you through how SAS Tech Support developed an email classifier to clean up spam and misaddressed emails using SAS Viya's NLP-based text classifier
The post From Email Overload to Efficiency: A Transformer-Based LLM Solution for SAS Tech Support appeared first on SAS Blogs.
