Costco quietly makes payment change members will love
The warehouse club has never been quick to adapt new technology.
Costco never adapts new technology quickly. The warehouse club lets its rivals be the innovators that push boundaries.
Then, once a technology has been proven out, Costco (COST) consider whether it makes sense to add it.
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It's a slow and steady approach that allows the company to embrace change without having to spend money on losing ventures. By the time Costco adds something new its value has been proven out elsewhere.
That's why the chain was slow to offer direct sales on its website and why it still does not use robots or other gimmicks in its warehouses. If a technology has not become mainstream, it's very unlikely that Costco will use it.
Innovation comes slowly for the membership-based warehouse club, but it does happen. That includes some recent changes that benefit members.
