Costco CFO sounds the alarm on company’s biggest challenge
The company needs to stay vigilant at a time when consumers are cutting back.
Shopping at Costco is not the same as shopping at other stores.
Most retailers don't force people to buy a membership just to get in the door. But most stores also don't offer the superior customer service Costco is known for.
Costco members get numerous perks, from discounts on bulk groceries to low-cost over-the-counter medications. And the store is known for its extremely flexible return policy.
