Best Buy CEO raises red flag about startling customer behavior
The electronic retail chain is struggling to reverse a concerning trend.

Best Buy (BBY) , the primarily brick-and-mortar electronics retailer, continues to spot a concerning pattern of customer behavior that is impacting sales.
In Best Buy’s first-quarter earnings report for 2025, it revealed that its U.S. comparable sales dipped by 0.7% year-over-year during the quarter.