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A long, costly road ahead for customers abandoning Broadcom’s VMware
"We loved VMware, and then when Broadcom bought ‘em, we hated ‘em.”
Broadcom's ownership of VMware has discouraged many of its customers, as companies are displeased with how the trillion-dollar firm has run the virtualization business since buying it in November 2023. Many have discussed reducing or eliminating ties with the company.
Now, over a year after the acquisition, the pressure is on for customers to start committing to a VMware subscription, forego VMware support, or move on from VMware technologies. The decision is complex, with long-term implications no matter which way a customer goes.
Ars Technica spoke with an IT vendor manager who has been using VMware's vSphere since the early 2000s. The employee, who works for a global food manufacturing firm with about 5,500 employees, asked to keep their name and company anonymous due to privacy concerns for the business.
