Philippine Department of Tourism’s Bicol office advises travellers to transact only with accredited providers

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The Philippine Department of Tourism’s office in the Southern Luzon province of Bicol (DOT-5) is advising tourists to transact only with accredited operators and service providers.

The advisory, released on Monday, 3rd February, comes in anticipation of the summer vacation season and the religious observances of April.

DOT-5 Director Herbie Aguas said that the safety and quality of service are guaranteed when tourists choose accredited tourism-related establishments.

Aguas said: “When you deal with DOT-accredited establishments and operators, you are safe. DOT-accredited companies treat guests, whether they are foreign or domestic, with the utmost care and commitment to promoting the region. The safety of tourists is our top priority when it comes to the services provided. We want to ensure nothing unfortunate happens to them while visiting our area.”

Check for documentation 

The director pointed out that  DOT-accredited establishments, travel agencies, and car operators have proper documentation which tourists can easily request to see.

He said: “When making inquiries, ask if they are DOT-accredited and request updated documents. They can also check the establishments’ social media accounts for their DOT accreditation.”

Aguas assured the public that all accredited tourism personnel have participated in various training and seminars that address the evolving demands of the tourism industry.

He remarked: ”Tourists can have confidence that they are engaging with legitimate tourism businesses that adhere to ethical practices and provide excellent customer service. From our tour guides to business establishments, we ensure a high standard of service. Travel operators receive training or seminars to prioritize the safety of passengers.”

The DOT continues to evaluate accredited hotels, resorts, restaurants, and tourism farms to guarantee that tourists enjoy a comfortable and safe stay in Bicol.

Bicol is known for the whale shark interactions in Donsol, Sorsogon, the white beach of Caramoan in Camarines Sur, the surfing beaches of Bagasbas in Camarines Norte and Baras in Catanduanes, the Rodeo Festival in Masbate, the black sand beaches and farm tourism in Albay, and the Mayon Skyline, which is popular with both pilgrims and tourists.

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