Flair Airlines partners with Immfly to implement cutting-edge onboard retail solution

The following article was published by Future Travel Experience Flair Airlines is partnering with Immfly to implement cutting-edge onboard retail and digital solutions. As part of this, travellers will have the convenience of in-seat ordering from their personal devices. Flair Airlines is partnering with Immfly to implement onboard retail and digital solutions. The carrier’s fleet of 20 Boeing 737 aircraft will be equipped with […] Article originally published here: Flair Airlines partners with Immfly to implement cutting-edge onboard retail solution

Feb 5, 2025 - 03:40

Flair Airlines partners with Immfly to implement cutting-edge onboard retail solution

The following article was published by Future Travel Experience

Flair Airlines is partnering with Immfly to implement cutting-edge onboard retail and digital solutions. As part of this, travellers will have the convenience of in-seat ordering from their personal devices.

Flair Airlines is partnering with Immfly to implement onboard retail and digital solutions. The carrier’s fleet of 20 Boeing 737 aircraft will be equipped with Immfly’s cutting-edge onboard retail solution. This platform combines a seamless crew app with a powerful back-office system and is designed to revolutionise onboard operations. Travellers will also enjoy the convenience of in-seat ordering, allowing them to purchase food, drinks, and retail items directly from their personal devices through Immfly’s wireless portal.

“At Flair Airlines, we are relentless in our pursuit of delivering exceptional travel experiences, always putting our passengers at the heart of everything we do,” said Juliana Ramirez, Vice President of Ancillary Revenue & Digital Experience, Flair Airlines. “Our partnership with Immfly is a testament to this commitment, as their cutting-edge retail technology enables us to enhance and evolve our inflight services. Together, we are ensuring our passengers enjoy an efficient, affordable, and eco-friendly onboard experience that sets a new standard for travel.”

By extending the sales window for onboard purchases, Immfly has demonstrated success with similar airlines, driving up both order frequency and average transaction values. These features are set to elevate Flair Airlines’ customer satisfaction and generate higher revenue per flight. Immfly’s advanced payment reprocessing technology will enable Flair Airlines to recover over 80% of previously declined payments, unlocking new revenue opportunities.

“Our collaboration with Flair Airlines focuses on delivering exceptional passenger and crew experiences while serving as a strategic partner to enhance operations and drive new revenue opportunities,” said Pablo Linz, CEO and Founder, Immfly. “This partnership represents a key step in our North American growth, aligning with our vision to revolutionise the inflight experience globally.”