Carnival Cruise Line warns against another bad cruise behavior
The cruise line has lately called out passengers for a variety of unacceptable onboard actions.
Although Carnival Cruise Line crew members are trained to be exceptionally accommodating to passengers, they don’t shy away from confrontation with guests, if necessary.
Of course, if they must reprimand a passenger for breaking a cruise line rule, crew members will often do so gently and avoid embarrassing a guest in front of other passengers.
Related: Carnival Cruise Line cracks down on unsupervised kids
Carnival has recently stepped up its efforts to proactively prevent passengers from defying its code of conduct, empowering crew members to crack down on both unlawful and disruptive onboard behavior.
Along with issuing a new onboard letter at the start of every cruise to reinforce some of its most critical conduct guidelines, Carnival Cruise Line’s brand ambassador, John Heald, has been raising awareness about other unacceptable onboard actions.
On his popular Facebook page that’s followed by more than 600,000 people, Heald recently highlighted one of these bad cruise behaviors after a passenger wrote to him to complain about being singled out for doing it.
The passenger was upset that a crew member “humiliated” her for doing something inappropriate that happens regularly on many cruise ships across the sea.
The brand ambassador dedicated a Facebook post to the incident as a way to remind passengers that even though people do this thing often, it isn’t acceptable. And crew members won’t hesitate to call them out for it.
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Carnival Cruise Line rep addresses ‘humiliating’ onboard theft incident
“A guest wrote to me saying she had ‘been humiliated’ by one of our dining room managers,” Heald shared about the incident.
The brand ambassador noted that he couldn’t help but giggle after he investigated the situation and determined the reason for the passenger’s embarrassment.
“The ‘humiliation’ came from the wonderful maître d’ [who] politely stopped her as she walked out of the dining room, stepped with her to one side so as not to do this in full public view…and asked her to return the table ornament and the table number sign which had somehow fallen into her purse,” Heald explained.
Related: Carnival Cruise Line takes bold step to reverse troubling trend
He added that this passenger isn’t the only person who has ever thought that table number theft was acceptable on a cruise ship.
“And let me tell you, she isn’t the only person to do this and she won’t be the last,” he said. “Why, oh why, do normally law-abiding people suddenly become master criminals when they take a cruise?”
Passengers taking cruise line property as souvenirs happens on other lines, too
Passengers pilfering cruise line property doesn’t only happen on Carnival cruise ships, as Heald also pointed out.
“And before Mr. and Mrs. Glitterknickers say, 'This only happens on Carnival,' it doesn’t,” Heald added. “It happens on most cruise lines and in many hotels across the world.”
In the comments on the post, one passenger reported that similar dining room theft even happens on Disney Cruise Line ships.
More Carnival cruise news:
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- Carnival cruise passengers reject central Royal Caribbean element
- Carnival Cruise Line shares new ban on popular travel item
“The only other cruise line that we have cruised with is with our grandchildren on the Disney Cruise Line and they were telling us that the Cinderella cups and plates, along with the knives that look like a paintbrush from [Animator’s Palette], are stolen so often that they’ve had to stop using the Cinderella plates and cups altogether,” Tami Spoerl commented.
“They now sell the knives in their gift shop for a very small amount just to prevent people from stealing them in the dining room," she added.
Perhaps Carnival should also add its most commonly stolen items to its onboard gift shop.
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