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Carnival Cruise Line blames passengers for key problem
The cruise line is very clear that your fellow cruisers are causing this in-cabin problem.
As the proverbial saying goes, one man’s trash is another man’s treasure.
It turns out that something Carnival Cruise Line Brand Ambassador John Heald would like to put in the rubbish bin is one of the items that the cruise line says is most often stolen from its ships.
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Apparently, it’s become such a problem that the brand ambassador received a message from a passenger complaining about an inadequate amount of the highly desired item available in her stateroom.
“Maybe you should tell everyone to bring their own coat hangers,” a passenger identified as V suggested in a message to the brand ambassador. “On the Radiance now with my husband, our teenage daughters and get this: We have only nine coat hangers, Nine!! Where is the cabin stewards pre-cruise check and prep? Not an awesome start is it, John?”
The passenger insisted that the cruise line’s housekeeping crew members should ensure that each cabin closet is outfitted with at least 20 hangers.
“Does anyone travel with their own hangers? I know I can request more but there never seems to be enough. There should be at least 20 IMHO,” the passenger said. “I will speak with the steward and see what he has to say for himself. This needs to be addressed. I am not the only one who thinks this,” the passenger asserted.
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The cruise world may never know why passengers steal clothes hangers
In a Facebook post where he shared the passenger's message with his many followers, Heald noted that clothes hangers, along with towels and bathrobes, are surprisingly one of the most commonly stolen items in Carnival’s cabins.
“This leads me to ask this. Are some of our guests really that bonkers?” the puzzled brand ambassador questioned.
Heald noted that Carnival’s hangers are “designed to be sodding useless in normal closets, a headless stub that you have to shove into the ring but can’t and then all your clothes fall off.”
“What do people do with these decapitated hangers when they get them home anyway?” the brand ambassador wondered.
Related: Carnival Cruise Line passengers mixed over in-cabin change
Unfortunately, passengers' comments on the post don’t reveal exactly what people are doing with the stolen clothes hangers, which seem like they would be difficult to use in home closets. Carnival’s clothes hangers attach to the closet rail in a different way than traditional hangers with hooks.
A number of passengers noted that they do indeed bring their own clothes hangers with them on their cruises to ensure that they have enough, however. Some passengers explained that they even pack their cruise clothes on hangers in their suitcases.
“Our last cruise, I packed my clothes that needed hanging up on hangers,” wrote Sarah Nunley. “It was so much easier to just take them out of the suitcase and hang up. No worrying if there’d be enough hangers!”
‘Hanger management issues’ are not exclusive to housekeeping staff
Heald and some Carnival passengers don’t like having the wooden hangers in their cruise ship staterooms due to the noise the unused ones make as they knock against each other in the closet when the ship rocks.
“If the ship is moving a bit more than usual the unused coat hangers they bang against each other making a clicking sound that can drive a person crazy,” Heald explained.
Another passenger agreed.
“I’m so glad you, John, mentioned that ship induced sound! It drives me crazy at night too when we have a bumpy ride,” Marie-Cecile Kruse wrote. “Fortunately often it is smooth sailing so it’s not too often. But I would never need to take those hangers home; they take too much space in a normal closet.”
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- Carnival Cruise Line takes on key dining controversy
In a follow-up post, Heald joked about ripping all the hangers out of the closet and trampling them in a rage one night when he couldn’t sleep because of the noise.
“I sincerely apologise and will of course be paying for their replacement,” Heald pledged.
“I think I need to address my hanger management issues,” he joked.
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