Another major supermarket chain faces worker strike
Grocery store workers voted to authorize an unfair labor practice strike against their employer.

If your employees are unhappy, your customers are as well.
In the small town where I live, there are several small grocery stores and not a single supermarket. While the stores' offerings and prices are similar, the overall shopping experience is not.
One store has a lot of polite employees who are always smiling, always kind, and very helpful. The other, you guessed it, is quite the opposite. When cashiers scan the items at the register in the second store, instead of gently placing them down, they almost break them.